Mitel® Communications Director (MCD) call control software (formerly the Mitel 3300 IP Communications Platform (ICP)) allows you to operate your communications system with flexibility, ease, and reliability. This powerful software runs on your choice of platform such as the proprietary Mitel 3300 ICP or industry standard Sun Microsystems, HP, and IBM® servers.

MCD brings all the Mitel call control that has powered the Mitel 3300 ICP for years and much more. The integrated Mitel Dynamic Extension solution broadens the range of internal and external endpoints that may be connected to one user, and gives your workforce greater freedom to communicate from wherever the business takes them, without the burden of escalating mobility costs.

Embedded Multi-node management lets you manage multiple controllers – individually or within groups – from a single log-on at a single screen; and differentiated levels of SIP resiliency ensure your endpoints are consistently available.

Mitel Communications Director frees your business to communicate smoothly, effectively, and dependably with your clients and customers.

Mitel 3300 IP Communications Platform (10 to 65,000 users)

Highly scalable IP-PBX that supports Mitel Communications Director, provides extensive features, and supports a wide range of innovative desktop devices and applications for medium-to-large enterprises. 3300 ICP is an integral element of the Mitel communications platform portfolio of products that facilitate business-wide communication and collaboration, enhance workforce mobility and extend enterprise connectivity, improve client service and contact management, provide tools to manage communication overload, and reduce total cost of ownership.

Mitel Communications Suite

The Mitel Communications Suite, a pre-integrated unified communications solution, allows Mitel's flagship 3300 ICP software to reside on Sun Microsystems® servers. This solution preserves the features and functionalities of the traditional 3300 ICP and allows organizations to carry voice-based solutions on a Sun data infrastructure. Mitel Communications Suite is the ideal solution for customers who want to leverage their existing Sun infrastructure to deliver maximum value.

Mitel SX-200 IP Communications Platform (up to 600 users)

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform provides the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

Mitel 5000 Communications Platform (up to 250 users)

The Mitel® 5000 Communications Platform (CP) enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. It offers flexibility, advanced Unified Communications applications and cost-effective growth up to 250 users and multiple sites.

Mitel Axxess (up to 1,000+ users)

Mitel Axxess lets you integrate new VoIP technologies and devices with traditional analog systems, giving you the flexibility to gradually and cost-effectively migrate to a Mitel IP-based communications solution that runs on your corporate network

Mitel 3000 Communications System (up to 52 users)

The Mitel 3000 communications system provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.